Waterdrop Replacement for De'Longhi DLS C002 Coffee Water Filter

Waterdrop
Prix régulier €10,08
Prix de vente €10,08 Prix régulier
2 Pack - $8.4 ($4.2 each)
4 Pack - $16.8 ($4.2 each)
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  • Key Feature
    • The ion exchange resin can soften tap water, and it also prevents limescale accumulation.
    • Our replacement filter cartridge is designed to fit the coffee machine perfectly.
    • Extended service life of up to 2 months.
    • Easy installation requires no tools or professional skills.
    • Please note this is a compatible spare part and the manufacturers' names and part numbers have been used for reference purposes only. Waterdrop is an independent brand.
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Shipping policy

Shipping rates and delivery estimates


Shipping Method

Estimated Delivery Time

Costs

Economy Shipping

4-10 Business Days

Free

Standard Shipping

3-6 Business Days

$5.99(Free on order over $200)

Express Shipping

2-5 Business Days

$12.99


* Shipping charges for your order will be calculated and displayed at checkout.

* The Delivery Time is calculated based on the shipping date, not the order date. The actual shipping date can be delayed due to invalid shipping address, weekends/holidays, etc.


Handling Time:

We need 24h to 48h to prepare your order, most of the packages will be shipped out within 24 hours except weekends and holidays.


Track your order

Once your order is shipped, you will receive an email from us containing the tracking information. Tracking information is also available in your "Order Details" page.


Shipping areas

The products can be delivered to the most of states in United States except American Samoa, Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico and U.S. Virgin Islands.


International shipping

We are sorry that the international shipping service is not supported for the time being.


Shipping Carriers

We work with 4 carriers to make sure your order will arrive on time: UPS, USPS, FedEx and Amazon Logistics US.


Delivery Time Exceeded

Shipping might experience delay due to covid-19. If your order is delayed, please contact us via email service@waterdropfilter.com, we will check the situation with the transportation company in time. Thanks for your understanding and support.

Note: We don't accept requests to specify a certain carrier to deliver the package.


Shipping origin

The package will be shipped from one of our US warehouses closest to your location.

* If you have any questions, you can contact our customer via LiveChat or email to service@waterdropfilter.com, we will reply to you as soon as possible!


Sales Tax

The sales tax will be collected in accordance with U.S. tax laws. Customers whose delivery address within the following states will be charged a certain tax at checkout, and the tax rate is determined by the local government. (AZ, CA, CO, FL, GA, IL, IN, KY, MA, MD, MI, MN, NC, NJ, NV, NY, OH, PA, TX, UT, VA, WA, WI) All taxes collected will be reported and filed to the IRS on time.

30-Day Return ×
No Worries Guarantee

Thank you for shopping at Waterdrop. We appreciate your decision to purchase our products and aim to ensure a rewarding experience throughout your exploration, evaluation, and purchase process.


Order Cancellations:


If you wish to cancel an order, please contact our customer service team.


1. If you contact us within 24 hours of purchase:


Since most orders ship the same day, kindly email us at contact service@waterdropfilter.com or call us at (888)-352-3558 within 24 hours of placing the order. There will be no cancellation fees for standard items canceled before shipment. If the package has already been shipped, we will provide a prepaid label for return, and once we receive the package from you, we will issue a refund.


2. If you contact us after 24 hours of purchase:


  • In such cases, you will need to bear the shipping fee if the package is already shipped (subject to our system status, not the order status).
  • The product must be damage-free, packed in the original packaging we sent to you, and returned with the original receipt of purchase.
  • We will process your refund after receiving the package.

30-day Risk-free Return Policy:


  • You are eligible to return any item* within 30 days of receipt.
  • All returned items must be disassembled and repackaged as they were originally received.
  • The 30-day risk-free return policy applies to all item*.
  • No restocking fee will be charged, but customers are responsible for the return shipping cost. We will cover the return postage expenses in the case of any return requests related to a quality issue.
  • Please note that the 30-day risk-free return policy is only valid for orders* within the continental United States.


Return after 30 Days of Receipt:


  • You may still return any item after 30 days of receipt.
  • In this case, customers are responsible for the return shipping cost. The total cost of shipping will be deducted from your refund.
  • All returned items must be disassembled and repackaged as they were originally received.
  • A 10% restocking fee will be applied to all returned products. However, in the event of any return requests related to a quality issue, we offer free returns or replacement with a new product.


1-year Warranty:


Enjoy peace of mind and confidence in your purchase with our 1-year warranty, backed by lifetime technical support.


If you receive a damaged item and wish to file a claim, please email service@waterdropfilter.com with your order information and a picture of the damaged or incorrect product. We are eager to assist you.


For products that become defective during the warranty period due to a quality issue, rather than your own breakage or misuse, we can accept a free return, provide free repair service, or issue a new replacement.


Exchange Policy:


1. Defective Products:


If you receive a product with quality issues or damages, please contact our customer service team within 30 days of receipt. We will provide you with a free exchange service. Please provide order information and photos of the damaged product when contacting our customer service team for better assistance.


2. Non-Quality Issues:


If you wish to exchange a product for non-quality-related reasons, please note the following:


  • The product must be within 30 days of purchase and unused.
  • The product must be returned in its original packaging, along with the original purchase receipt.
  • You will be responsible for the re-shipping costs.
  • Please note that the exchange policy is only applicable to orders made on the official waterdropfilter.com.

How to Return a Product?


If you would like to return a product, please follow these guidelines:


Step 1: Contact our customer service team before returning a product. We will respond with return instructions within 24 hours.


How to contact us:

Email: service@waterdropfilter.com

Toll-free Tel: (888)-352-3558


Step 2: Prepare the package after receiving confirmation from the customer service team, and please note the following requirements:


  • Include the order number in the package. You can print out the order detail page or leave a note inside the package.
  • Ensure the package contains the original receipt of purchase.
  • Return the product in the original packaging we provided.
  • The product must be damage-free (this does not apply to defective products, as damage will void the refund).

Step 3: Contact our customer service and provide your return tracking number. We will track the package and process your refund within 5 working days after receiving and inspecting the package.


General Information for All Returns:


1. Defective Products:

If you receive a product with quality issues or damages, please contact our customer service team. we provide free returns, replacement with a new product, and comprehensive technical support.


2. Non-Quality Issues:


  • You are responsible for shipping the products to the return address provided.
  • Returned items will undergo inspection before issuing a refund.
  • Refunds will be processed within 5 working days after the item has been inspected, and it may take 4-7 days to be reflected in your credit card statement.
  • We highly recommend using a traceable and insurable shipping method for your return. We are not responsible for returns lost or damaged in transit, and you will need to file a shipping claim.
  • Please note that orders made via 3rd-party sellers, including Amazon, are not eligible for our return policy.
  • All returned items must be disassembled and repackaged as they were originally received. Items returned in a condition other than "like new" will be subject to a 10% restocking fee to cover repairs or part replacement. The restocking fee will be deducted from your refund.

Return Address:


Ecolife Technologies, Inc.

1951 S Lynx Pl,

Ontario, CA 91761

United States

Tel: 888-352-3558


Price Match Policy:


At Waterdrop, we highly value our customers' shopping experience. That's why we offer a 30-day price match guarantee. If you happen to notice a price reduction on the item you purchased at waterdropfilter.com within 30 days of your purchase, you are eligible to claim a price-match refund. To request a refund, please contact us at service@waterdropfilter.com. We are here to assist you promptly.


Note: This Waterdrop price-change refund policy only applies to items shipped and sold by waterdropfilter.com. If you're buying from a different vendor, you'll need to contact that seller if the price drops.

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Model Number
WD-11
Package Dimensions
2.2 x 1.6 x 6.2 inches
Item Weight
8.5 ounces

Our coffee machine replacement filter cartridge makes better taste coffee, and here is why:

Water is crucial to the maximum expression of the coffee flavors. The seed of the coffee plant is called the coffee bean. In terms of a chemical experiment, making a cup of coffee requires two key ingredients – the coffee seed and water. Water plays a dual role here – first, it is the solvent, and second, it dissolves the roasted coffee seeds and extracts the flavor compounds. During the dissolution, water forms chemical bonds with the solid molecules in the seed to make them mobile.

But as vital as water is, you should not fill your coffee with tap water, and here is why:

Let’s start by saying that tap water contains traces of chlorine, used during the municipal treatment. This is why you get a smell similar to that of a swimming pool change room. This unusual taste and odor will adversely affect the taste of your coffee.
Another reason is the presence of small particles of sediment, rust, and dust in tap water. These foreign materials alter the coffee’s taste and put your coffee machine at the risk of clogging.

Filtered water gives you better taste coffee.

With the highly-efficient filtration performance provided by our excellent replacement water filter cartridge for DeLonghi filter DLS C002, you can get clean and pure water free of sediments, rust, and dust. The advanced coconut shell activated carbon is efficient at adsorbing residual chlorine, offering you tasty coffee with the perfect aroma. Besides that, the ion exchange resin within the filter is excellent at adsorbing magnesium and calcium ions in water, which effectively reduces the limescale building up in your coffee maker.

How frequently is it required to change the Waterdrop replacement filter cartridge?

You should replace the coffee machine filter cartridge every 2 months to get the best filtration performance. However, according to the local water quality, the lifespan might vary.

Does the unused Waterdrop replacement filter for water filter DLS C002 expire?

The water filter cartridge will last a long time without a “due date” if properly stored, Proper storage means at temperatures between 1 °C and 50 °C, without exposure to direct sunlight or heat. The cartridge should also remain sealed in its original packaging.

How do you change the filter cartridge?

The replacement water filter cartridge is easy to install and requires no tools or professional skills. For detailed information, kindly check the user’s manual in the package.

What coffee machine is suitable for home use?

There are several excellent household coffee machines available in the market. You can easily choose among the filter coffee machine, the capsule coffee machine, the traditional espresso machines, or the bean-to-cup machines. Your choice will ultimately depend on individual requirements, but it is advisable that you know the pros and cons of each type before making a purchase. Search best coffee make machine online might help you to learn more.
Perfectly fits
This replacement filter cartridge for DeLonghi filter DLS C002 has been through rigorous tests to ensure it fits your coffee machine perfectly with zero water leakages. Filter cartridge replacement is easy, which takes less than a minute and requires no tools.
Long service life
Waterdrop coffee machine replacement filter cartridges are cost-effective, providing 2 months service life, which will vary based on source water quality.
Great-tasting coffee
This filter provides cleaner water and serves you and your family better coffee with rich flavor and intense aroma.