The Special Offer Sale promotion will begin at 12:00 AM EET on January 16, 2025

This promotion is available to all European residents aged 18 or older as of January 16, 2025, with a valid shipping address in continental Europe ('Participants').

-Only one Coupon may be used per order.

-Extra discount codes for events (e.g. ‘Spinning Fun’) can be used on all products, but cannot be combined with exclusive discounts.

-Customers have the option to apply a coupon, purchase-related discount, or other available offers. Please note that purchase-related discounts will expire if other discounts are applied at checkout.

-Coupon is valid for European customers only.

New subscribers will receive a 10% discount on their subscription and a chance to win a brand new K19-H desktop RO system. One lucky winner will be selected at random and notified by email on the first day of the campaign. There is no limit on the number of new or existing subscribers, nor on the purchase amount.

K19-H Desktop RO System Release Date:

1 June 2024

At Waterdrop, we place a high value on our customers' shopping experience. For this reason, we offer a 30-day price match guarantee. If you notice a price reduction on an item you purchased from Waterdrop within 30 days of purchase, you are eligible to request a price match refund. To request a refund, please contact us by email. We will assist you promptly.

-You may return an item within 30 days of receipt.

-All returned items must be disassembled and repackaged in their original condition.

-The 30-day risk-free return policy applies to all items.

-There is no restocking fee, but the customer is responsible for returning the postage. If the return request is related to a quality issue, we will cover the return postage.

-Please note that the 30-day risk-free return policy only applies to orders placed in mainland Europe. For more information, please read our Service Policy.

- If you experience any problems during the promotion period, please contact us by email for assistance.

- Delivery is not available for orders shipped to Belarus, Ukraine, and Cyprus. For more details, please see our Delivery Policy.

- Waterdrop reserves the right to modify or cancel promotions at any time, as permitted by applicable law. We also reserve the right to exclude any customer from the promotion in the event of fraud or abuse.

- Participants agree to be bound by these terms and understand that Waterdrop's decisions are final and binding. No correspondence or complaints regarding the promotion will be entertained. waterdrop reserves the right of final interpretation of this promotion.

- All orders placed during the promotion period are subject to Waterdrop's purchase agreement and return policy.

- This promotion does not apply to wholesale or distributor orders. - Unauthorised or fraudulent activity will result in disqualification from the promotion.

- Participants must comply with all applicable laws and regulations.

- Waterdrop reserves the right to modify, suspend, or terminate the Promotion at any time. Any updates will be posted on Waterdrop's official website.

- Waterdrop is not responsible for delays caused by reasons beyond its control, including, but not limited to, network transmission failures.

- Waterdrop is not liable for any direct or indirect losses or damages incurred by either party (including participants) due to actions or negligence related to the promotion.

- Participants agree to release Waterdrop from any claims, including those arising from breach of contract, tort, negligence, or other legal or equitable causes related to participation in the promotion.