Waterdrop N1 Combo Kit Countertop RO Water Dispenser

Model:WD-N1-W
Regular price €405,35
Sale price €405,35 Regular price
N1 Combo Kit
WD-N1-W
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Shipping policy

Shipping rates and delivery estimates


Shipping Method

Estimated Delivery Time

Costs

Economy Shipping

4-10 Business Days

Free

Standard Shipping

3-6 Business Days

$5.99(Free on order over $200)

Express Shipping

2-5 Business Days

$12.99


* Shipping charges for your order will be calculated and displayed at checkout.

* The Delivery Time is calculated based on the shipping date, not the order date. The actual shipping date can be delayed due to invalid shipping address, weekends/holidays, etc.


Handling Time:

We need 24h to 48h to prepare your order, most of the packages will be shipped out within 24 hours except weekends and holidays.


Track your order

Once your order is shipped, you will receive an email from us containing the tracking information. Tracking information is also available in your "Order Details" page.


Shipping areas

The products can be delivered to the most of states in United States except American Samoa, Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico and U.S. Virgin Islands.


International shipping

We are sorry that the international shipping service is not supported for the time being.


Shipping Carriers

We work with 4 carriers to make sure your order will arrive on time: UPS, USPS, FedEx and Amazon Logistics US.


Delivery Time Exceeded

Shipping might experience delay due to covid-19. If your order is delayed, please contact us via email service@waterdropfilter.com, we will check the situation with the transportation company in time. Thanks for your understanding and support.

Note: We don't accept requests to specify a certain carrier to deliver the package.


Shipping origin

The package will be shipped from one of our US warehouses closest to your location.

* If you have any questions, you can contact our customer via LiveChat or email to service@waterdropfilter.com, we will reply to you as soon as possible!


Sales Tax

The sales tax will be collected in accordance with U.S. tax laws. Customers whose delivery address within the following states will be charged a certain tax at checkout, and the tax rate is determined by the local government. (AZ, CA, CO, FL, GA, IL, IN, KY, MA, MD, MI, MN, NC, NJ, NV, NY, OH, PA, TX, UT, VA, WA, WI) All taxes collected will be reported and filed to the IRS on time.

30-Day Return ×
No Worries Guarantee

Thank you for shopping at Waterdrop. We appreciate your decision to purchase our products and aim to ensure a rewarding experience throughout your exploration, evaluation, and purchase process.


Order Cancellations:


If you wish to cancel an order, please contact our customer service team.


1. If you contact us within 24 hours of purchase:


Since most orders ship the same day, kindly email us at contact service@waterdropfilter.com or call us at (888)-352-3558 within 24 hours of placing the order. There will be no cancellation fees for standard items canceled before shipment. If the package has already been shipped, we will provide a prepaid label for return, and once we receive the package from you, we will issue a refund.


2. If you contact us after 24 hours of purchase:


  • In such cases, you will need to bear the shipping fee if the package is already shipped (subject to our system status, not the order status).
  • The product must be damage-free, packed in the original packaging we sent to you, and returned with the original receipt of purchase.
  • We will process your refund after receiving the package.

30-day Risk-free Return Policy:


  • You are eligible to return any item* within 30 days of receipt.
  • All returned items must be disassembled and repackaged as they were originally received.
  • The 30-day risk-free return policy applies to all item*.
  • No restocking fee will be charged, but customers are responsible for the return shipping cost. We will cover the return postage expenses in the case of any return requests related to a quality issue.
  • Please note that the 30-day risk-free return policy is only valid for orders* within the continental United States.


Return after 30 Days of Receipt:


  • You may still return any item after 30 days of receipt.
  • In this case, customers are responsible for the return shipping cost. The total cost of shipping will be deducted from your refund.
  • All returned items must be disassembled and repackaged as they were originally received.
  • A 10% restocking fee will be applied to all returned products. However, in the event of any return requests related to a quality issue, we offer free returns or replacement with a new product.


1-year Warranty:


Enjoy peace of mind and confidence in your purchase with our 1-year warranty, backed by lifetime technical support.


If you receive a damaged item and wish to file a claim, please email service@waterdropfilter.com with your order information and a picture of the damaged or incorrect product. We are eager to assist you.


For products that become defective during the warranty period due to a quality issue, rather than your own breakage or misuse, we can accept a free return, provide free repair service, or issue a new replacement.


Exchange Policy:


1. Defective Products:


If you receive a product with quality issues or damages, please contact our customer service team within 30 days of receipt. We will provide you with a free exchange service. Please provide order information and photos of the damaged product when contacting our customer service team for better assistance.


2. Non-Quality Issues:


If you wish to exchange a product for non-quality-related reasons, please note the following:


  • The product must be within 30 days of purchase and unused.
  • The product must be returned in its original packaging, along with the original purchase receipt.
  • You will be responsible for the re-shipping costs.
  • Please note that the exchange policy is only applicable to orders made on the official waterdropfilter.com.

How to Return a Product?


If you would like to return a product, please follow these guidelines:


Step 1: Contact our customer service team before returning a product. We will respond with return instructions within 24 hours.


How to contact us:

Email: service@waterdropfilter.com

Toll-free Tel: (888)-352-3558


Step 2: Prepare the package after receiving confirmation from the customer service team, and please note the following requirements:


  • Include the order number in the package. You can print out the order detail page or leave a note inside the package.
  • Ensure the package contains the original receipt of purchase.
  • Return the product in the original packaging we provided.
  • The product must be damage-free (this does not apply to defective products, as damage will void the refund).

Step 3: Contact our customer service and provide your return tracking number. We will track the package and process your refund within 5 working days after receiving and inspecting the package.


General Information for All Returns:


1. Defective Products:

If you receive a product with quality issues or damages, please contact our customer service team. we provide free returns, replacement with a new product, and comprehensive technical support.


2. Non-Quality Issues:


  • You are responsible for shipping the products to the return address provided.
  • Returned items will undergo inspection before issuing a refund.
  • Refunds will be processed within 5 working days after the item has been inspected, and it may take 4-7 days to be reflected in your credit card statement.
  • We highly recommend using a traceable and insurable shipping method for your return. We are not responsible for returns lost or damaged in transit, and you will need to file a shipping claim.
  • Please note that orders made via 3rd-party sellers, including Amazon, are not eligible for our return policy.
  • All returned items must be disassembled and repackaged as they were originally received. Items returned in a condition other than "like new" will be subject to a 10% restocking fee to cover repairs or part replacement. The restocking fee will be deducted from your refund.

Return Address:


Ecolife Technologies, Inc.

1951 S Lynx Pl,

Ontario, CA 91761

United States

Tel: 888-352-3558


Price Match Policy:


At Waterdrop, we highly value our customers' shopping experience. That's why we offer a 30-day price match guarantee. If you happen to notice a price reduction on the item you purchased at waterdropfilter.com within 30 days of your purchase, you are eligible to claim a price-match refund. To request a refund, please contact us at service@waterdropfilter.com. We are here to assist you promptly.


Note: This Waterdrop price-change refund policy only applies to items shipped and sold by waterdropfilter.com. If you're buying from a different vendor, you'll need to contact that seller if the price drops.

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Model
WD-N1-W
System size
17.2”
Product dimensions
17.1 x 7.0 x 17.8 inches
Feed water temperature
41-100°F/5-38°C
Daily production rate
75G
Feed water requirement
Municipal tap water
Power specification
Input 100-240V AC; Output 24V DC

Dissatisfied with traditional under-sink RO filters?

Many people complain about these systems and their difficult installation processes. Others also talk about how it is uninformative about water quality and TDS levels. And being a permanent fixture, you can only access fresh water where it’s set up. There has to be a better option without these problems.
This is where our countertop reverse osmosis water filter comes in handy. It’s a plug-and-play device, so no need to install. It’s smooth and easy to operate, plus it analyzes water quality in real time with its smart screen.

Get clean, purified water anytime you want with the Waterdrop N1 Countertop Reverse Osmosis Water Filtration System!

Our tabletop water dispenser has 2 filter cartridges that offer a 4-stage filtration process. This system removes 1,000+ impurities, including metals, large particles, and chlorine. The water then runs through a light for further purification, which you can set at 20 or 60 minutes for the machine to handle automatically.
This RO water purifier has a smart display screen that shows the machine’s status and the water quality. Get real-time information on TDS levels, tank contents, and filter life and rest assured you are drinking fresh water every time. Choose from 4oz, 8oz, 16oz, or manual volume setting up to 1.5L for precise water delivery without spills.
With the 3:1 drain ratio of this countertop water dispenser with filter, you’re making the eco-conscious choice. It features a water recycling technology that re-filters any waste water. Paired with its automatic flushing and standby functions, you’ll save money on power and water while helping the Earth.

What is reverse osmosis water systems?

As a water purification process, Reverse Osmosis (RO) relies on a partially permeable membrane to remove contaminants from water. Pressure plays an important role during the process – the applied pressure must be higher than the osmotic pressure. The osmotic pressure is a colligative property that is based on the thermodynamic parameter called chemical potential differences of the solvent. In the end, the solute stays on the pressurized end of the membrane, while the pure water passes through the membrane to the other side. The “selective” nature of the membrane means only filtered, contaminants-free water molecules pass through it; the large molecules or ions do not.

Do you need to have an electrical outlet for this work?

As a standard appliance, this product will need to be plugged into one electrical outlet to function normally.

How often do you need to replace Waterdrop countertop water dispenser with filter?

The CF filter features a 6-month lifespan and the MRO filter can last up to 18 months, so you won’t need to replace them until much later.

How to install countertop water dispenser with filter?

The N1 countertop reverse osmosis water dispenser is installation free and requires no drilling nor messy holes.

What is the best countertop water dispenser?

A countertop water filter gives you access to clean water right at your kitchen sink.
You need no tools or plumbing skills to install the system. So, if you are in a rental home or temporary living space as well as small apartments where you cannot have under-sink installations, please consider this countertop water filter.
You will find several countertop water filter models in the market. But when choosing, look out for models with a RO membrane. That’s not all, you should also consider other important features like the water flow rate, certification, filter life time, and size.

Why is the TDS value in the feed water tank higher than that of the added tap water?

Our system uses advanced drain water recycling technology. The recycled water will go back into the feed water tank, so the TDS value of the water in the tank will be higher than that of the feed water. With this technology, you will save more water than the traditional reverse osmosis system.

Why is the TDS value in the feed water tank always changing when the machine filters water?

When the machine start to filter water, the recycled concentrated water continuously enters the feed water tank, resulting in a continuous change in the TDS value when the concentrated water mixes with the raw water. It tends to be stable after filtration.

Why does the water have a peculiar smell?

a. This might be the case if the countertop reverse osmosis system is not fully flushed. Only use the machine after flushing according to the instructions for the first installation.
b. This might also be the case if the system has not been used for a while. Follow the emptying mode to flush.
c. This might happen if the filter has not been replaced after expiration. In this case, please replace the filter immediately.

Are top reverse osmosis systems worth it?

Yes. Impurities don’t stand a chance with our countertop RO system. The two filter cartridges were made of reverse osmosis membrane, carbon block, and PP cotton.

In the entire filtration process, the system reduces most of harmful substances like chloramine in your tap water, reduces TDS and significantly improves water taste.

If the water in the feed water tank does not get to the lowest water level, the machine displays L1 to prompt a water change. What does this mean?

When the TDS value of the filtered water is higher than 99ppm and the water quality is poor, the screen will display L1 to prompt a water change. The continued use of the water in the feed water tank will shorten the filter life and damage the machine. Therefore, when the machine displays L1, please pour the water out of the feed water tank and replace it with new water to use the machine.

Why is the machine not delivering filtered water?

a. This might be the case if the machine is not powered on. Check on whether the power plug is loose or not plugged in.
b. There might be insufficient or no water in the purified water tank (not the feed water tank). The screen displays a countdown of 99 seconds and water will be taken after the countdown is over.

Why is the countertop water dispenser leaking?

This might be due to:
a. A full drip tray. Please empty the water stored in the drip tray.
b. A foreign matter getting stuck in the check valve at the bottom of the feed water tank. Please use a small thimble or your finger to resist the sealing valve and remove the foreign matter.
c. A leakage inside the machine. Kindly turn off the power and water supply and contact our customer service team.

Is this reverse osmosis water filter system unit suitable for well water?

We do not recommend using well water as source for our RO systems. The reasons are as follows:
1. Large particles.
Compared to municipal tap water, the well water is rich of large particles, which will clog the filters easily, and shorten their lifetime significantly.Please note that the filters will still need to be replaced more frequently, even if you have added a pre-filtration system.
2. Composition
The well water has very complicated compostion, and some of them (apart from the large particles) can cause the filter or internal valve to be clogged and prevent the RO system from normal performance.
3. Water pressure
The well water may not provide the feed water pressure that the RO system requires (14.5 psi min.). Furthermore, the water pressure will be even lower after passing through pre-filtration systems.
UV Sterilization
The UV light is automatically activated every hour to eliminate bacteria and viruses in the feed water, leaving you with pure and safe filtered water ready for drinking. Learn more.
Next Level Filtration
Our countertop reverse osmosis system leaves impurities with no chance. The two filter cartridges are powered by a combination of reverse osmosis membrane, carbon block, and PP cotton. In the entire filtration process, the system reduces most of harmful substances like chloramine in your tap water, reduces TDS and significantly improves water taste.
Five Intelligent Functions, All for You
TDS display
Filter life indicator
Multiple volume settings
Water shortage indicator
Auto-flush indicator
Sustainable Home Appliance
Unlike the traditional countertop RO systems that produce excess drain water, the innovative system features a drain water recycling technology to minimize water wastage.
Power consumption is never a problem. The system automatically runs in a standby mode or sleep mode to minimize power consumption when not in use.
No Installation
The installation process of this countertop water dispenser with filter system is not demanding or technical. Just find a socket and plug it in, and you can enjoy the pure water anywhere. When it comes to filter replacement, you are in and out in three seconds without using any tool.
Long Lifespan
From reliable filters to durable materials, the build quality of this filter system will surely stand the test of time. The service life of the filters is 6-18 months.
With its quiet operation, this countertop reverse osmosis system can be in your living room, RV, kitchen, office or bedroom without ever being a bother.
Your Purchase, Your Love
Invest in sustainability, lasting clean water, and improved health for children and their families.
Care for baby's health
  • Newborns are very delicate. Compared to tap water, RO water is purer, cleaner and more suitable for babies. Milk obtained by dissolving milk powder with RO water is easier to absorb for babies.
RO system protects each baby's health