* Shipping charges for your order will be calculated and displayed at checkout.
* The Delivery Time is calculated based on the shipping date, not the order date. The actual shipping date can be delayed due to invalid shipping address, weekends/holidays, etc.

* Die Versandkosten für Ihre Bestellung werden an der Kasse berechnet und angezeigt.
* Die Lieferzeit wird auf der Grundlage des Versanddatums und nicht des Bestelldatums berechnet. Das tatsächliche Versanddatum kann sich aufgrund einer ungültigen Lieferadresse, Wochenenden/Feiertagen usw. verzögern.

We need 24h to 48h to prepare your order, most of the packages will be shipped out within 24 hours except weekends and holidays.

Once your order is shipped, you will receive an email from us containing the tracking information. Tracking information is also available in your "Order Details" page.

The package will be shipped from one of our DE warehouses closest to your location.
* If you have any questions, you can contact our customer via LiveChat or email to
service@waterdropfilter.com, we will reply to you as soon as possible!

The products can be delivered to Malta, Luxembourg, Estonia, Greece, Croatia, Latvia, Slovenia, Denmark, Slovakia, Ireland, Finland, Sweden, Portugal, Hungary, Belgium, Netherlands, Spain, Italy, France, Norway, Romania, Lithuania, Bulgaria, Czech. Rep., Poland ,Austria, Switzerland, Monaco, Cyprus，and Turkey.

We are sorry that the international shipping service is not supported for the time being.

Amazon functions as our logistics partner to ship out Waterdrop products. They will choose the carrier that they think works best for our customers.
Note: We don't accept requests to specify a certain carrier to deliver the package.

If your order is delayed, please contact us via email service@waterdropfilter.com, we will check the situation with the transportation company in time. Thanks for your understanding and support.