Waterdrop elektrische waterfilter, ED01 Countertop Waterfiltratiesysteem

Waterdrop
Normale prijs €107,99
Verkoopprijs €107,99 Normale prijs
White & Extra 1-Year Combo Replacement Filter
Blauw en extra 1-jaar Combo vervangingsfilter
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Shipping policy

Shipping rates and delivery estimates


Shipping Method

Estimated Delivery Time

Costs

Economy Shipping

4-10 Business Days

Free

Standard Shipping

3-6 Business Days

$5.99(Free on order over $200)

Express Shipping

2-5 Business Days

$12.99


* Shipping charges for your order will be calculated and displayed at checkout.

* The Delivery Time is calculated based on the shipping date, not the order date. The actual shipping date can be delayed due to invalid shipping address, weekends/holidays, etc.


Handling Time:

We need 24h to 48h to prepare your order, most of the packages will be shipped out within 24 hours except weekends and holidays.


Track your order

Once your order is shipped, you will receive an email from us containing the tracking information. Tracking information is also available in your "Order Details" page.


Shipping areas

The products can be delivered to the most of states in United States except American Samoa, Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico and U.S. Virgin Islands.


International shipping

We are sorry that the international shipping service is not supported for the time being.


Shipping Carriers

We work with 4 carriers to make sure your order will arrive on time: UPS, USPS, FedEx and Amazon Logistics US.


Delivery Time Exceeded

Shipping might experience delay due to covid-19. If your order is delayed, please contact us via email service@waterdropfilter.com, we will check the situation with the transportation company in time. Thanks for your understanding and support.

Note: We don't accept requests to specify a certain carrier to deliver the package.


Shipping origin

The package will be shipped from one of our US warehouses closest to your location.

* If you have any questions, you can contact our customer via LiveChat or email to service@waterdropfilter.com, we will reply to you as soon as possible!


Sales Tax

The sales tax will be collected in accordance with U.S. tax laws. Customers whose delivery address within the following states will be charged a certain tax at checkout, and the tax rate is determined by the local government. (AZ, CA, CO, FL, GA, IL, IN, KY, MA, MD, MI, MN, NC, NJ, NV, NY, OH, PA, TX, UT, VA, WA, WI) All taxes collected will be reported and filed to the IRS on time.

30-Day Return ×
No Worries Guarantee

Thank you for shopping at Waterdrop. We appreciate your decision to purchase our products and aim to ensure a rewarding experience throughout your exploration, evaluation, and purchase process.


Order Cancellations:


If you wish to cancel an order, please contact our customer service team.


1. If you contact us within 24 hours of purchase:


Since most orders ship the same day, kindly email us at contact service@waterdropfilter.com or call us at (888)-352-3558 within 24 hours of placing the order. There will be no cancellation fees for standard items canceled before shipment. If the package has already been shipped, we will provide a prepaid label for return, and once we receive the package from you, we will issue a refund.


2. If you contact us after 24 hours of purchase:


  • In such cases, you will need to bear the shipping fee if the package is already shipped (subject to our system status, not the order status).
  • The product must be damage-free, packed in the original packaging we sent to you, and returned with the original receipt of purchase.
  • We will process your refund after receiving the package.

30-day Risk-free Return Policy:


  • You are eligible to return any item* within 30 days of receipt.
  • All returned items must be disassembled and repackaged as they were originally received.
  • The 30-day risk-free return policy applies to all item*.
  • No restocking fee will be charged, but customers are responsible for the return shipping cost. We will cover the return postage expenses in the case of any return requests related to a quality issue.
  • Please note that the 30-day risk-free return policy is only valid for orders* within the continental United States.


Return after 30 Days of Receipt:


  • You may still return any item after 30 days of receipt.
  • In this case, customers are responsible for the return shipping cost. The total cost of shipping will be deducted from your refund.
  • All returned items must be disassembled and repackaged as they were originally received.
  • A 10% restocking fee will be applied to all returned products. However, in the event of any return requests related to a quality issue, we offer free returns or replacement with a new product.


1-year Warranty:


Enjoy peace of mind and confidence in your purchase with our 1-year warranty, backed by lifetime technical support.


If you receive a damaged item and wish to file a claim, please email service@waterdropfilter.com with your order information and a picture of the damaged or incorrect product. We are eager to assist you.


For products that become defective during the warranty period due to a quality issue, rather than your own breakage or misuse, we can accept a free return, provide free repair service, or issue a new replacement.


Exchange Policy:


1. Defective Products:


If you receive a product with quality issues or damages, please contact our customer service team within 30 days of receipt. We will provide you with a free exchange service. Please provide order information and photos of the damaged product when contacting our customer service team for better assistance.


2. Non-Quality Issues:


If you wish to exchange a product for non-quality-related reasons, please note the following:


  • The product must be within 30 days of purchase and unused.
  • The product must be returned in its original packaging, along with the original purchase receipt.
  • You will be responsible for the re-shipping costs.
  • Please note that the exchange policy is only applicable to orders made on the official waterdropfilter.com.

How to Return a Product?


If you would like to return a product, please follow these guidelines:


Step 1: Contact our customer service team before returning a product. We will respond with return instructions within 24 hours.


How to contact us:

Email: service@waterdropfilter.com

Toll-free Tel: (888)-352-3558


Step 2: Prepare the package after receiving confirmation from the customer service team, and please note the following requirements:


  • Include the order number in the package. You can print out the order detail page or leave a note inside the package.
  • Ensure the package contains the original receipt of purchase.
  • Return the product in the original packaging we provided.
  • The product must be damage-free (this does not apply to defective products, as damage will void the refund).

Step 3: Contact our customer service and provide your return tracking number. We will track the package and process your refund within 5 working days after receiving and inspecting the package.


General Information for All Returns:


1. Defective Products:

If you receive a product with quality issues or damages, please contact our customer service team. we provide free returns, replacement with a new product, and comprehensive technical support.


2. Non-Quality Issues:


  • You are responsible for shipping the products to the return address provided.
  • Returned items will undergo inspection before issuing a refund.
  • Refunds will be processed within 5 working days after the item has been inspected, and it may take 4-7 days to be reflected in your credit card statement.
  • We highly recommend using a traceable and insurable shipping method for your return. We are not responsible for returns lost or damaged in transit, and you will need to file a shipping claim.
  • Please note that orders made via 3rd-party sellers, including Amazon, are not eligible for our return policy.
  • All returned items must be disassembled and repackaged as they were originally received. Items returned in a condition other than "like new" will be subject to a 10% restocking fee to cover repairs or part replacement. The restocking fee will be deducted from your refund.

Return Address:


Ecolife Technologies, Inc.

1951 S Lynx Pl,

Ontario, CA 91761

United States

Tel: 888-352-3558


Price Match Policy:


At Waterdrop, we highly value our customers' shopping experience. That's why we offer a 30-day price match guarantee. If you happen to notice a price reduction on the item you purchased at waterdropfilter.com within 30 days of your purchase, you are eligible to claim a price-match refund. To request a refund, please contact us at service@waterdropfilter.com. We are here to assist you promptly.


Note: This Waterdrop price-change refund policy only applies to items shipped and sold by waterdropfilter.com. If you're buying from a different vendor, you'll need to contact that seller if the price drops.

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Showcase voor klantenervaring
Model
WD-ED01W, WD-ED01B
Maat
7’’*9.7’’*10.2’’
Nominale stroomsnelheid
Tot 0,21 GPM (0,8 LPM)
Filtercapaciteit
Tot 200 Gal
Watertank Volume
15 CUP (3,5 L)
Voederwatervereiste
Gemeentelijk kraanwater
Watertemperatuur
33-101 ℃/1C-38 ℃
Batterij capaciteit
5000 mAh
Nominaal vermogen:
8W
Nominale spanning/stroom
5V naar 2A
Batterijduur
Tot 1 maand

Hoe weet je wanneer je het filter moet veranderen?

Wanneer de filterlevensindicator rood knippert en zoemt, betekent dit het filter Moet worden vervangen. Het aanrechtwaterfilter kan tot 200 liter water filteren. Het is Aanbevolen om het filter op tijd te vervangen om de beste ervaring met waterzuivering te garanderen.

Is het moeilijk om het filter te resetten?

Het vervangen van het filter op dit aanrecht waterdispenser is zeer Eenvoudig.
1. Haal de waterpompeenheid eruit en plaats een watercontainer onder het water dat pompt Eenheid;
2. Duw het filter naar binnen, knijp gespen aan twee kanten stevig vast en haal het filter eruit;
3. Verwijder de buitenverpakking van een nieuw filter en haal het karton op het oppervlak weg;
4. Lijn de Gespen van het filter tot inkepingen van de waterpompeenheid en plaats het nieuwe filter. Als je een Lichte klik geluid, het betekent dat het nieuwe filter is geïnstalleerd op zijn plaats.
5. Houd de waterafgiftesleutel vast 3 seconden om het resetten van het filter te voltooien. Vervolgens wordt de filterlevensindicator blauw.
6. Na Het filter wordt gereset, is het ten zeerste aanbevolen dat u voor gebruik minstens 3-4 minuten water laat lopen.

Is het water dat eruit komt koud of is het op kamertemperatuur?

Het water in dit aanrecht waterdispenser is op kamertemperatuur, Afhankelijk van hoe warm of koud u uw huis houdt en de kamer waarin het zich bevindt.

Wanneer moet ik dit product opladen? Hoe lang duurt een enkele lading?

1. Wanneer de stroomindicator een rood lampje knippert, geeft dit aan dat de Batterijvermogen van deze elektrische waterdispenser is laag.
2. Laad het systeem op door een 5V/2A USB-kabel in de oplaadpoort op het zijoppervlak van de waterpompeenheid. (Opmerking: gebruik alstublieft Een 5V/2A power adapter stekker om het op te laden. Als de laadstroom kleiner is dan 2A, is de oplaadtijd Zal dienovereenkomstig worden verlengd. De verwachte oplaadtijd kan 4-5 uur duren en dit systeem kan worden Gebruikt tijdens het in rekening brengen.)
3. Wanneer de stroomindicator groen blijft, geeft dit aan dat Opladen is voltooid.

Kan ik het gebruiken terwijl het is aangesloten?

U kunt het apparaat gebruiken wanneer het is aangesloten. Het wordt aanbevolen dat u Gebruik een 5V 2A-adapter die voldoet aan de spannings-en veiligheidsnormen om het apparaat van stroom te voorzien.

Waarom start mijn product niet?

Als de waterfilterdispenser ongebruikt in de koelkast is gelaten voor een Lange tijd, de interne componenten kunnen een lage temperatuur bescherming staat, waardoor een Vertraging bij het starten. Laat het weer op kamertemperatuur komen voordat u het opnieuw probeert te gebruiken. Als Als u nog vragen of opmerkingen heeft, neem dan contact met ons op.