Waterdrop Wireless Pet Water Fountain Pro

Normale prijs €75,59
Verkoopprijs €75,59 Normale prijs €83,99
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Shipping policy

Shipping rates and delivery estimates

Shipping Method

Estimated Delivery Time


Economy Shipping

4-10 Business Days


Standard Shipping

3-6 Business Days

$5.99(Free on order over $200)

Express Shipping

2-5 Business Days


* Shipping charges for your order will be calculated and displayed at checkout.

* The Delivery Time is calculated based on the shipping date, not the order date. The actual shipping date can be delayed due to invalid shipping address, weekends/holidays, etc.

Handling Time:

We need 24h to 48h to prepare your order, most of the packages will be shipped out within 24 hours except weekends and holidays.

Track your order

Once your order is shipped, you will receive an email from us containing the tracking information. Tracking information is also available in your "Order Details" page.

Shipping areas

The products can be delivered to the most of states in United States except American Samoa, Micronesia, Guam, Marshall Islands, Northern Mariana Islands, Palau, Puerto Rico and U.S. Virgin Islands.

International shipping

We are sorry that the international shipping service is not supported for the time being.

Shipping Carriers

We work with 4 carriers to make sure your order will arrive on time: UPS, USPS, FedEx and Amazon Logistics US.

Delivery Time Exceeded

Shipping might experience delay due to covid-19. If your order is delayed, please contact us via email service@waterdropfilter.com, we will check the situation with the transportation company in time. Thanks for your understanding and support.

Note: We don't accept requests to specify a certain carrier to deliver the package.

Shipping origin

The package will be shipped from one of our US warehouses closest to your location.

* If you have any questions, you can contact our customer via LiveChat or email to service@waterdropfilter.com, we will reply to you as soon as possible!

Sales Tax

The sales tax will be collected in accordance with U.S. tax laws. Customers whose delivery address within the following states will be charged a certain tax at checkout, and the tax rate is determined by the local government. (AZ, CA, CO, FL, GA, IL, IN, KY, MA, MD, MI, MN, NC, NJ, NV, NY, OH, PA, TX, UT, VA, WA, WI) All taxes collected will be reported and filed to the IRS on time.

30-Day Return ×
No Worries Guarantee

Thank you for shopping at Waterdrop. We appreciate your decision to purchase our products and aim to ensure a rewarding experience throughout your exploration, evaluation, and purchase process.

Order Cancellations:

If you wish to cancel an order, please contact our customer service team.

1. If you contact us within 24 hours of purchase:

Since most orders ship the same day, kindly email us at contact service@waterdropfilter.com or call us at (888)-352-3558 within 24 hours of placing the order. There will be no cancellation fees for standard items canceled before shipment. If the package has already been shipped, we will provide a prepaid label for return, and once we receive the package from you, we will issue a refund.

2. If you contact us after 24 hours of purchase:

  • In such cases, you will need to bear the shipping fee if the package is already shipped (subject to our system status, not the order status).
  • The product must be damage-free, packed in the original packaging we sent to you, and returned with the original receipt of purchase.
  • We will process your refund after receiving the package.

30-day Risk-free Return Policy:

  • You are eligible to return any item* within 30 days of receipt.
  • All returned items must be disassembled and repackaged as they were originally received.
  • The 30-day risk-free return policy applies to all item*.
  • No restocking fee will be charged, but customers are responsible for the return shipping cost. We will cover the return postage expenses in the case of any return requests related to a quality issue.
  • Please note that the 30-day risk-free return policy is only valid for orders* within the continental United States.

Return after 30 Days of Receipt:

  • You may still return any item after 30 days of receipt.
  • In this case, customers are responsible for the return shipping cost. The total cost of shipping will be deducted from your refund.
  • All returned items must be disassembled and repackaged as they were originally received.
  • A 10% restocking fee will be applied to all returned products. However, in the event of any return requests related to a quality issue, we offer free returns or replacement with a new product.

1-year Warranty:

Enjoy peace of mind and confidence in your purchase with our 1-year warranty, backed by lifetime technical support.

If you receive a damaged item and wish to file a claim, please email service@waterdropfilter.com with your order information and a picture of the damaged or incorrect product. We are eager to assist you.

For products that become defective during the warranty period due to a quality issue, rather than your own breakage or misuse, we can accept a free return, provide free repair service, or issue a new replacement.

Exchange Policy:

1. Defective Products:

If you receive a product with quality issues or damages, please contact our customer service team within 30 days of receipt. We will provide you with a free exchange service. Please provide order information and photos of the damaged product when contacting our customer service team for better assistance.

2. Non-Quality Issues:

If you wish to exchange a product for non-quality-related reasons, please note the following:

  • The product must be within 30 days of purchase and unused.
  • The product must be returned in its original packaging, along with the original purchase receipt.
  • You will be responsible for the re-shipping costs.
  • Please note that the exchange policy is only applicable to orders made on the official waterdropfilter.com.

How to Return a Product?

If you would like to return a product, please follow these guidelines:

Step 1: Contact our customer service team before returning a product. We will respond with return instructions within 24 hours.

How to contact us:

Email: service@waterdropfilter.com

Toll-free Tel: (888)-352-3558

Step 2: Prepare the package after receiving confirmation from the customer service team, and please note the following requirements:

  • Include the order number in the package. You can print out the order detail page or leave a note inside the package.
  • Ensure the package contains the original receipt of purchase.
  • Return the product in the original packaging we provided.
  • The product must be damage-free (this does not apply to defective products, as damage will void the refund).

Step 3: Contact our customer service and provide your return tracking number. We will track the package and process your refund within 5 working days after receiving and inspecting the package.

General Information for All Returns:

1. Defective Products:

If you receive a product with quality issues or damages, please contact our customer service team. we provide free returns, replacement with a new product, and comprehensive technical support.

2. Non-Quality Issues:

  • You are responsible for shipping the products to the return address provided.
  • Returned items will undergo inspection before issuing a refund.
  • Refunds will be processed within 5 working days after the item has been inspected, and it may take 4-7 days to be reflected in your credit card statement.
  • We highly recommend using a traceable and insurable shipping method for your return. We are not responsible for returns lost or damaged in transit, and you will need to file a shipping claim.
  • Please note that orders made via 3rd-party sellers, including Amazon, are not eligible for our return policy.
  • All returned items must be disassembled and repackaged as they were originally received. Items returned in a condition other than "like new" will be subject to a 10% restocking fee to cover repairs or part replacement. The restocking fee will be deducted from your refund.

Return Address:

Ecolife Technologies, Inc.

1951 S Lynx Pl,

Ontario, CA 91761

United States

Tel: 888-352-3558

Price Match Policy:

At Waterdrop, we highly value our customers' shopping experience. That's why we offer a 30-day price match guarantee. If you happen to notice a price reduction on the item you purchased at waterdropfilter.com within 30 days of your purchase, you are eligible to claim a price-match refund. To request a refund, please contact us at service@waterdropfilter.com. We are here to assist you promptly.

Note: This Waterdrop price-change refund policy only applies to items shipped and sold by waterdropfilter.com. If you're buying from a different vendor, you'll need to contact that seller if the price drops.

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10,6*5,7*7,1 inch
68oz / 2L
Ingebouwde Batterij
5.000 mAh lithium-ionbatterij
Nominale spanning
Type ultraviolet licht
2.9lb / 1.3kg

Is er enig verschil tussen deze huisdierenfontein en een gemeenschappelijke huisdierenfontein?

Met een externe waterpomp kan deze fontein echt bereiken Water-elektriciteit scheiding, het houden van uw huisdieren veilig tijdens het drinken. Trouwens, de modus op batterijen Hiermee kunt u het overal plaatsen waar uw huisdieren altijd rondhangen, waardoor u aan verschillende drinkgewoonten voldoet Van huisdieren gemakkelijk.

Wat is "monitoring op het drinken van huisdieren"?

Alles over de drinkconditie van uw huisdieren, voor de duur, De inname, en de frequentie, zullen via PAWAii APP, enkel voor gemakkelijke controles worden gecontroleerd.

Hoe lang gaat de fontein mee na een volledige lading van deze 5.000 mAh batterij?

Tijdens normaal gebruik kon een uithoudingsvermogen van maximaal 30 dagen worden bereikt. Terwijl Bij daadwerkelijk gebruik, zal het uithoudingsvermogen van de fontein enigszins variëren, afhankelijk van het aantal huisdieren dat u Voer, de drinkgewoonten van uw huisdieren, enz.

Kan ik de fontein in een plug-in-staat gebruiken voor het geval ik vergeet hem op te laden?

Natuurlijk. Deze fontein wordt geleverd met een USB Type-C-kabel, die ervoor kan zorgen U om het continu te gebruiken in de plug-in modus. En laad de fontein op via een oplaadgat in De basis of de externe waterpomp.

Waarom worden de gegevens niet meteen weergegeven in de app nadat mijn huisdier heeft gedronken?

In de op batterijen werkende modus worden de gegevens eenmaal per 4 uur bijgewerkt, Voor de meerdere doeleinden van een lager stroomverbruik en een langere levensduur van de batterij. De fontein kan ook zijn Gebruikt in de plug-in-modus en de intake-gegevens van uw huisdier worden bijgewerkt en weergegeven op PAWAii APP Onmiddellijk. Omdat in dit geval de fontein in realtime op de server is aangesloten.

Hoe deze fontein te onderhouden?

Om uw huisdier gezond te houden, raden wij u aan de Fontein elke week en vervang het filter op een maandelijkse basis om ervoor te zorgen dat uw huisdier altijd kan hebben Toegang tot schoon water. De fontein heeft geen extra onderhoud nodig en kan normaal werken op een Stabiel oppervlak. Stel het apparaat niet bloot aan een omgeving met hoge temperaturen en hoge luchtvochtigheid.

Ik ga vaak weg voor zaken. Hoeveel dagen kan deze fontein mijn kat bedekken?

Wanneer gevuld met water, kan de fontein zorgen voor een voorraad van ten minste 7 dagen Voor een kat van normale grootte.

Kan ik het buitenshuis gebruiken?

Deze fontein kan in het gebied van de veranda worden gebruikt. Om het beste werk te krijgen Prestaties, wordt het niet aanbevolen om het buitenshuis te gebruiken.

Wat is NSF-certificatie?

NSF (NSF International) werd in 1944 opgericht als de National Sanitation Stichting. Het is een non-profitorganisatie die een koers zet om onafhankelijke normen, product te creëren Testen en certificeringsprogramma's op het gebied van volksgezondheid. Waterkwaliteit & veiligheid Certificeringsnormen ontwikkeld door NSF worden beschouwd als de toonaangevende industrienormen.